If the above fails, go to Troubleshoot - Advanced Options - Reset this PCĬhoose to keep your files and apps, just your files or to keep nothing Reboot to see if Windows will start Normally Open Device Manager and check to make sure all your Drivers are up to date
Once in Safe Mode, backup your data if you do not already have a backup If you do not have a Restore Point, go to Troubleshoot - Advanced Option - Startup Settings and click Restart Go to Troubleshoot - Advanced Option - System RestoreĬheck to see if you have a restore point you can go back to Go to Troubleshoot - Advanced Option - Startup Repair Go to Troubleshoot - Advanced Option - Revert to previous build of Windows
Please try each option one at a time, then see of Windows will boot. On the third start Windows will boot into the Recovery Environment and from there you can access System Repair, Safe Mode, Command Prompt. Start your PC, just as Windows attempts to load (spinning dots), press and hold Power Button for 5 - 10 seconds to perform a Hard Shut Down Please try the following, for any option that fails, please report exactly what happens with each option.
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